Privacy Policy

SCOPE

1. This Privacy Policy (the “Policy”) applies to all personal data collected and processed by HEI, including but not limited to data related to students, parents, guardians, employees, staff, visitors, and other individuals. As educators, HEI Schools UAE takes your privacy seriously and knows the importance of trust.

   
   

   
   

COLLECTING PERSONAL DATA

1. In order to administer records and facilitate school activities and programs, HEI may electronically or otherwise, document and process any and all personal data, including but not limited to name, age, gender, date of birth, home address, business address, telephone number, mobile number, Emirates ID or other identification number, nationality, job title, plus any other information or requests which it requires. HEI shall process personal data in accordance with the UAE Data Protection Policy and only if and to the extent necessary to fulfill the purpose of this Policy.

2. “HEI” may collect and process the following data about you:

   • Information that you provide by filling in forms on HEI’s website or information that may be collected by HEI’s employees or staff.

   • If you contact us, HEI may keep a record of that correspondence.

   • Details of your visits to HEI’s website and the resources that you access.

     
     

     
     

DATA PRIVACY CONSENT

1. By entering the HEI website, you hereby explicitly, voluntarily, and unambiguously consent to the collection, use, and transfer, in electronic or other form, of the personal data as described in this Policy and any other materials by and among, as applicable. HEI may authorize the use, collection, and transfer of the same personal data for administration and management purposes.

2. If you continue to browse and use this website [HEI ‘website’] you agree to comply with and be bound by the following terms and conditions of use:

   • The content on the pages of the “HEI” website is for your general information and use only. It is subject to change without notice.

   • This website contains material that is owned by or licensed to “HEI”. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

   • From time to time this website may also include links to other websites. These links are provided for your convenience and aim to provide further information. They do not signify that “HEI” endorses any such website. “HEI” takes no responsibility for the content of these linked websites.

   • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United Arab Emirates.

     
     

     
     

SHARING PERSONAL DATA

1. “HEI” uses and shares your personal information in the following ways:

   • To operate, maintain, and improve HEI’s records, school activities, and programs, and for document retention as provided for by law.

   • To execute and fulfill a contract and comply with legal obligations.

   • To link or combine User information with other personal information HEI gets from third parties, to help HEI to understand your needs and provide you with better service.

   • To identify you as a User on HEI’s system.

   • In exceptional cases, to support HEI’s advertising and marketing campaigns.

2. HEI will also share your personal data with law enforcement and local authorities in Dubai where HEI is legally required to do so in order to prevent or detect fraud, apprehension of violators, or in connection with any legal proceedings.

   
   

   
   

DATA SECURITY AND STORAGE OF RECORDS

1. Where “HEI” store your personal data:

   • Paper-based records and portable electronic devices, such as laptops and hard drives that contain personal data are kept under lock and key when not in use.

   • Encryption software is used to protect all portable devices and removable media, such as laptops, USB devices, and HEI mobile phones.

   • Where “HEI” has given you (or where you have chosen) a password that enables you to access certain parts of HEI’s website, you are responsible for keeping this password confidential. “HEI” asks you not to share your password with anyone.

   • Unfortunately, the transmission of information via the Internet is not completely secure. Although “HEI” will do its best to protect your personal data, “HEI” cannot guarantee the security of your data transmitted to HEI’s website. Any transmission is at your own risk. Once “HEI” has received your information, “HEI” will use strict procedures and security features to try to prevent unauthorized access.

   • If and when HEI is obliged to share personal data with any third party, HEI uses due diligence and takes reasonable steps to ensure that data is stored securely and adequately protected.

     
     

     
     

DISPOSAL OF PERSONAL DATA

1. In general, personal data may be stored for five years up to seven years or longer as necessary in compliance with the retention policy in the United Arab Emirates. Personal data that has become inaccurate is no longer needed or is out of date and will be disposed of securely.

   
   

   
   

DATA BREACH NOTIFICATION

1. In the event of any data breach, HEI will notify the affected students, employees, or other individuals immediately and the relevant authorities, as required by law.

    

2. For any queries, comments, or complaints, please contact us via the Contact Us section of the website or write to us by email at info@heischools.ae

   
   

   
   

CHANGES TO THE POLICY

1. HEI may update this Policy from time to time to reflect changes in its data processing activities or legal requirements. The updated Policy will be made available on our website.

   
   

   
   

CONCLUSION

1. This Privacy Policy reflects our commitment to maintaining the privacy and security of personal data. We aim to provide a transparent and trustworthy environment for all the students, employees, staff, and individuals associated with HEI.